Thank you for shopping at 太极芸庄. We strive to provide high-quality products and services. If you are not completely satisfied with your purchase, we are here to help.
1. Refunds
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Non-Refundable Items
Some items are non-refundable, including:
3. Return Process
To initiate a return, please contact us at [insert contact information]. You will need to provide your order number and details about the item you wish to return. We will provide you with instructions on how to return your item.
4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
6. Contact Us
If you have any questions about our Refund and Return Policy, please contact us at [insert contact information].
